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1. Do I have to give my personal information?

No; however it is helpful to have that information in case we need to re-contact you for additional information.

2. Will the officer stop and talk to me?

Not unless you specifically request it. If you want to talk to the officer, tell the dispatcher when you call in.

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1. What are AT&T and Sparklight doing?

AT&T and Sparklight are both installing private fiber optic broadband networks in Victoria. These networks will be able to deliver high-speed internet using fiber-to-the-home technology.

2. Is the City paying for the installation of these networks?

No. These are private investments by private internet providers.

3. How long will the installation take?

Fiber network installation is an ongoing process as fiber companies expand their reaches to include more potential customers. Both companies will work continuously throughout the next year to install their networks, and they will likely expand further sometime in the future.

During the installation, high-speed internet access will gradually become available to more homes as more neighborhoods are added to the networks.

4. Will high-speed internet be available at my house?

Internet providers make decisions about where to place their networks based on population density, internet adoption rates and other factors. You can contact Sparklight or AT&T directly to determine whether your neighborhood is included in their network plans.

Both AT&T and Sparklight offer those who are interested the chance to sign up to be notified if/when fiber is available where they live:

• AT&T: www.att.com/NotifyMe
• Sparklight: www.sparklight.com/fiber

During the initial phase of installation, both providers are planning to concentrate their efforts on the north side of Victoria for economic reasons. The Victoria Broadband Commission is exploring solutions that would encourage internet providers to install their networks in underserved areas.

5. How will I know when the installation crews are coming to my street?

Before the installation occurs, crews will visit neighborhoods and leave notes on doors to inform residents of the installation schedule.

6. How will the networks be installed?

Depending on the location, the providers will either install cables belowground (in the public right-of-way along streets) or hang them from utility poles.

7. Will the crews come onto my property during the installation?

Crews will stay on the public right-of-way, where the installation will take place. If the public right-of-way is fenced off, they will contact you to request access. Crews will not enter your property without your permission.

8. Will the crews trim my trees during the installation?

If the crews are installing aboveground cables, they may trim nearby trees that are hanging into the public area. This is a routine practice in aboveground utility installation.

9. Since two companies are installing networks, will my street be visited twice?

Possibly, if both companies are planning to provide internet in your area. AT&T and Sparklight are both private companies, so they will each install their own cables.

10. How will I know that the crews are legitimate? I’m worried about scammers.

AT&T and Sparklight are planning to use Quest Contracting and Onyx Contractors, respectively. Any utility vehicles that come to your area will be marked with the names of the contractor crews or the internet providers.

If you are unsure whether a crew is legitimate, you can reach out to Sparklight or AT&T for verification. You can call AT&T at 361-884-8288 or Sparklight at 903-312-4866. 

11. Who should I contact if I have any questions?

Because the networks are being installed by private companies, you should reach out to the companies directly if you have any questions. You can call AT&T at 361-884-8288 or Sparklight at 361-433-0056.

More information about AT&T Fiber: www.att.com/internet/fiber-is-coming/

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1. Who can request a certified copy of a birth certificate or a death certificate?

For births within the past 75 years and deaths within the past 25 years, only the immediate family members to the person whose name is on the birth certificate or death certificate are eligible to request a copy. All those with any other relationship to this person must provide legal documentation, such as a court order establishing guardianship. If you are the legal representative of a qualified applicant, send us a release which documents a direct and tangible interest in the record you are requesting.

2. Who is considered an immediate family member?

Any of the following relationships by blood or marriage are considered to be immediate family members: 

• Brother
• Child
• Grandparent
• Parent
• Self
• Sister
• Spouse

3. Does a spouse or step-parent need additional documentation to request a birth certificate?

When a spouse or step-parent is requesting a birth certificate they must bring in a certified copy of the marriage license to prove the relationship in order to request their spouse’s or step-children’s birth certificate.

4. How can I order vital records from other states?

If you would like to request vital records from other states, visit the National Center for Health Statistics website for more information.

5. What will you accept as a valid ID?

A photocopy of the applicant’s valid government-issued photo ID. The following are some examples of acceptable forms of ID:

• Government employment badge or card
• Military ID
• Prison ID
• State-issued driver’s license
• State/city/county ID card
• Student ID

6. What if I don't have a photo ID?

If the applicant does not have a photo ID, an alternative would be to send a photocopy of the photo ID of an immediate family member, who will then become the applicant. Another option is to send photocopies of two documents with the applicant’s name, such as a utility bill, a recent paycheck stub, an employment or organizational ID, or a Social Security card. One of the documents must have the applicant’s signature. Applications received without photo ID or acceptable alternatives cannot be processed.

7. Why do I have to send a photo ID?

Birth certificates and death certificates are not open records. Access to birth certificates is restricted to qualified applicants for 75 years from the date of birth, and access to death certificates is restricted for 25 years from the date of death. An ID is required to prove your identity and to prove that you are a qualified applicant.

8. What records are available?

Our office has records from the present to the mid 1800s for births or deaths that were filed in Victoria County. Out of county birth records dating back to 1926 may also be available.  A death certificate for a death that occurred in another Texas county are not available from our office, but can be purchased in the county in which the death occurred or from the State.  If you need a certificate for an out-of-state birth or death, visit the National Center for Health Statistics website for more information.

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1. How far back from the street can I build?

Typically, a structure can be built as far from the street as desired, as long as the structure does not encroach on any building setbacks.

For more information on a specific property, please call Development Services at 361-485-3320.

2. How high can I build my fence?

Fences can be a maximum of 8 feet in height, however a fence that crosses a front building setback line shall be required to transition down to 3 feet in height. For lots with no platted front building setback line, a distance of 20 feet shall be used.

For more information on what is appropriate or acceptable when building a fence, access the Building Guide (PDF).

3. Where are the property lines on my property?

Building setbacks are determined either by Platting or Fire Code. If your property is platted, the building setbacks will be shown on the plat, which can be requested by calling Development Services at 361-485-3360.

4. Do above-ground pools require a permit?

Yes, above-ground pools do require a permit. Permits are required to ensure that the area has been fenced off.

5. Why can't I have my site plan and building plan reviewed together?

Site plans and platting documents are approved by Planning Services, building plans and permits are approved by the Development Center. These are separate divisions within Development Services.

The separate plans can, however, be reviewed concurrently. Plat approval is required prior to site plan approval and site plan approval is required before building permits may be issued.

Submitting Plans

Information on how to submit plans to both departments may be found by referencing our Development Guide.

6. Do I need a permit for a street closure?

Yes a street closure does require a permit/Letter of Approval.

Parades & Block Parties

Permits for parades and block parties, are issued by the Police Department; to access the necessary forms, visit the Police Department Documents and Forms page.

Construction Related

Requests for construction related street closures must be submitted to Celeste Menchaca. For more information or to submit a construction related street closure request, please email Celeste Menchaca.

The request needs to include:

• Purpose of closure
• Name of streets to be closed
• Name of cross streets that intersect closures
• Dates and times of closures
• Contact name, number, and address

7. Am I required to have a handicap accessible ramp to my building?

The State of Texas has guidelines that must be followed regarding accessible ramps to structures; inquiries would need to check the Texas Department of Licensing and Regulations Architectural Barriers/Texas Accessibility Standards (TAS) for requirements.

For More Information

For more information, access the Texas Accessibility Standards (TAS) of the Architectural Barriers Act Article 9102, Texas Civil Statutes (PDF).

8. If I am the homeowner can I pull my own permit?

Yes, if you or your family own and live at the property and have registered with the Victoria County Appraisals District for Homestead Exemption.

9. Do I need a permit to demolish a building?

Yes. To submit a request, please access the Building Permit Application (PDF).

Asbestos Survey

Depending on project, you may also need an asbestos survey.

Asbestos Survey Requirements

Building owners and contractors must provide the city with evidence that asbestos surveys have been conducted on portions of buildings affected by the planned renovation or demolition by a person licensed under the Texas Asbestos Health Protection Act.

Licensed Asbestos Inspectors

To access a current list of licensed asbestos inspectors, you may:

• Contact the City of Victoria Development Center
• Contact the Texas Department of Health’s Asbestos Program in Austin, TX by phone at 800-572-5548
• Visit the Texas Health and Human Services Asbestos Program page

10. Do I need a permit to put up a storage building?

Only if the storage building exceeds 200 square feet, although the building must not be placed within lot setbacks and easements running through your property.

11. Do I need a permit to repair, install or extend a driveway?

No, within your property lines your can repair concrete, or pave your driveway.

If, however, you are working in the City right-of-way or approach into the street, this will need approval and permitting.

12. Are tamper resistant plugs required in homes?

For residences, all electrical plugs under 42 inches from floor shall be tamper resistant, unless located behind major appliances.

13. Do I need a permit to build a fence?

Generally no; however masonry columns/fences or fences with electrical components require permits.

Additionally, fences should never extend beyond a property line, and all fences must follow the height requirements found in the Building Guide (PDF).

14. Do I need a permit to repair my manufactured home?

For fixing and improving upon an existing manufactured home, the Texas Manufactured Housing Division needs to be notified for any requirements and/or inspections.

Manufactured Housing Division Contact

• Call the Manufactured Housing Division toll-free customer service line at 800-500-7074
• Visit the Texas Department of Community and Housing Affairs, Manufactured Housing Division page

15. What are the building setbacks on my property?

Building setbacks are determined either by Platting or Fire Code. If your property is platted, the building setbacks will be shown on the plat, which can be requested by calling Development Services at 361-485-3360.

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1. If I am the homeowner can I pull my own permit?

Yes, if you or your family own and live at the property and have registered with the Victoria County Appraisals District for Homestead Exemption.

2. Do above-ground pools require a permit?

Yes, above-ground pools do require a permit. Permits are required to ensure that the area has been fenced off.

3. Do I need a permit for a street closure?

Yes a street closure does require a permit/Letter of Approval.

Parades & Block Parties

Permits for parades and block parties, are issued by the Police Department; to access the necessary forms, visit the Police Department Documents and Forms page.

Construction Related

Requests for construction related street closures must be submitted to Celeste Menchaca. For more information or to submit a construction related street closure request, please email Celeste Menchaca.

The request needs to include:

• Purpose of closure
• Name of streets to be closed
• Name of cross streets that intersect closures
• Dates and times of closures
• Contact name, number, and address

4. Do I need a permit to build a fence?

Generally no; however masonry columns/fences or fences with electrical components require permits. 

Additionally, fences should never extend beyond a property line, and all fences must follow the height requirements found in the Building Guide (PDF).

5. Do I need a permit to demolish a building?

Yes. To submit a request, please access the Building Permit Application (PDF).

Asbestos Survey

Depending on project, you may also need an asbestos survey.

Asbestos Survey Requirements

Building owners and contractors must provide the city with evidence that asbestos surveys have been conducted on portions of buildings affected by the planned renovation or demolition by a person licensed under the Texas Asbestos Health Protection Act.

Licensed Asbestos Inspectors

To access a current list of licensed asbestos inspectors, you may:

• Contact the City of Victoria Development Center
• Contact the Texas Department of Health’s Asbestos Program in Austin, TX by phone at 800-572-5548
• Visit the Texas Health and Human Services Asbestos Program page

6. Do I need a permit to put up a storage building?

Only if the storage building exceeds 200 square feet, although the building must not be placed within lot setbacks and easements running through your property.

7. Do I need a permit to repair my manufactured home?

For fixing and improving upon an existing manufactured home, the Texas Manufactured Housing Division needs to be notified for any requirements and/or inspections.

Manufactured Housing Division Contact

• Call the Manufactured Housing Division toll-free customer service line at 800-500-7074
• Visit the Texas Department of Community and Housing Affairs, Manufactured Housing Division page

8. Do I need a permit to repair, install or extend a driveway?

No, within your property lines your can repair concrete, or pave your driveway.

If, however, you are working in the City right-of-way or approach into the street, this will need approval and permitting.

9. Are tamper resistant plugs required in homes?

For residences, all electrical plugs under 42 inches from floor shall be tamper resistant, unless located behind major appliances.

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1. What are the building setbacks on my property?

Building setbacks are determined either by Platting or Fire Code. If your property is platted, the building setbacks will be shown on the plat, which can be requested by calling Development Services at 361-485-3360.

2. Where are the property lines on my property?

Building setbacks are determined either by Platting or Fire Code. If your property is platted, the building setbacks will be shown on the plat, which can be requested by calling Development Services at 361-485-3360.

3. How far back from the street can I build?

Typically, a structure can be built as far from the street as desired, as long as the structure does not encroach on any building setbacks.

For more information on a specific property, please call Development Services at 361-485-3320.

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1. Am I required to have a handicap accessible ramp to my building?

The State of Texas has guidelines that must be followed regarding accessible ramps to structures; inquiries would need to check the Texas Department of Licensing and Regulations Architectural Barriers/Texas Accessibility Standards (TAS) for requirements.

For More Information

For more information, access the Texas Accessibility Standards (TAS) of the Architectural Barriers Act Article 9102, Texas Civil Statutes (PDF).

2. Why can't I have my site plan and building plan reviewed together?

Site plans and platting documents are approved by Planning Services, building plans and permits are approved by the Development Center. These are separate divisions within Development Services.

The separate plans can, however, be reviewed concurrently. Plat approval is required prior to site plan approval and site plan approval is required before building permits may be issued.

Submitting Plans

Information on how to submit plans to both departments may be found by referencing our Development Guide.

3. How high can I build my fence?

Fences can be a maximum of 8 feet in height, however a fence that crosses a front building setback line shall be required to transition down to 3 feet in height. For lots with no platted front building setback line, a distance of 20 feet shall be used.

For more information on what is appropriate or acceptable when building a fence, access the Building Guide (PDF).

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1. Who does the Internal Affairs Unit report to?

The Internal Affairs Unit answers directly to the Chief of Police.

2. Is there any risk in making a complaint against a member of the Police Department?

No, we encourage the reporting of inappropriate conduct by members of the department. However, if you deliberately make a false complaint against any Police Department member, you may be prosecuted criminally and/or be held civilly liable.

3. What happens if complaints are found to be true?

When the investigation of a complaint reveals the accusations are true and should be sustained, the Chief of Police may take one of the following actions depending on the nature of the violation and the member’s discipline history:

• Corrective Counseling
• Oral Reprimand
• Written Reprimand
• Suspension Without Pay
• Demotion
• Termination

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1. Where is your office located and what is your mailing address?

The City Attorney’s office is located on the second floor inside City Hall. The address for City Hall is P.O. Box 1758, Victoria, Texas, 77902.

2. Is the Mayor’s office in City Hall?

The Mayor does not have an office inside City Hall, but you may send mail to the address above for City Hall for the Mayor, and you may call the City Manager’s office to leave a phone message for the Mayor at (361) 485-3030. All mail and phone messages are forwarded to the Mayor by the City Manager’s office.

3. How can I speak to Council?

You may send an email directly to the Mayor or any City Council member by visiting this webpage:

http://www.victoriatx.gov/501/City-Council

If you want to speak directly to all Council members, every City Council meeting includes the opportunity for citizens to address Council during Citizen Communication. City Council meetings occur on the first and third Tuesday of every month at 5:00 p.m. in Council Chambers which is located at 107 W. Juan Linn (across from Fossati’s Deli).

4. I need help with a legal issue. Can the City Attorney help me?

No. The City Attorney does not represent individuals in private legal matters. Attorneys in the office only represent City officials, departments, agencies, and employees in the course of their official acts or business. For general questions or if seeking legal representation, please call the Texas Bar Association at 1-800-252-9690. Additionally, you may be able to obtain free legal services through the Texas Rio Grande Legal Aid – Victoria Office by visiting www.TexasLawHelp.org .

5. How can I get a copy of the City of Victoria Municipal Code?

The City of Victoria’s Code of Ordinances is accessible on-line here:

https://library.municode.com/tx/victoria/codes/code_of_ordinances

Hard copies of codes or a particular ordinance may also be obtained from the City Secretary’s Office on the first floor inside City Hall.

6. Can the City’s Municipal Code be changed?

Yes. City Staff ask City Council to make changes to City code via Ordinance placed on a City Council agenda which is then passed by a majority vote of Council members. Most Ordinances changing City Code must begin with a public hearing and then be read a second and third time at the subsequent City Council meeting.

7. Can I make changes to City Code?

The City Charter provides that citizens may create legislation by initiative. “Any ordinance initiated by the people may be submitted to the City Council by petition signed by qualified voters of the City of Victoria equal in number to ten percent or more of the qualified voters of the City.” More information can be found in the City Charter or by contacting the City Secretary’s office.

8. What does the prosecuting attorney do?

The City’s prosecuting attorney is responsible for representing the state of Texas in Class C misdemeanor cases before the Municipal Court. Examples of Class C misdemeanor cases include traffic and non-traffic offenses, animal control violations, code violations, and juvenile offenses.

9. Does the prosecutor represent me in Court?

The City’s prosecutor represents the state of Texas, not individuals, in court proceedings.

10. How can I get information about a citation I received or information about my court case?

Please visit the City’s Municipal Court webpage at: http://www.victoriatx.org/217/Municipal-Court .

11. How can I file a claim against the City?

The City Attorney’s office offers a webform for filing claims that may be found here:

 http://www.victoriatx.org/190/Claims

12. Who do I call to report a possible crime or City code violation?

Reports or complaints concerning any violation of law occurring in the City should be made to either the Victoria Police Department by calling (361) 573-3221 for non-emergencies or Code Enforcement at (361) 485-3330. In case of an emergency, call 911.

13. What is the difference between the City Attorney and the District Attorney?

The City Attorney is appointed by the Victoria City Council. The attorneys in the office provide legal advice and services to the City Council, its officials, departments, employees, boards, and commissions. The City Attorney enforces the City’s municipal codes. The District Attorney is an elected official who investigates and prosecutes criminal activities throughout Victoria County.

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1. Where do I call about stored or junked vehicles?

Who to contact depends on where the vehicle is stored.

Stored Vehicles on a Public Street

If the vehicle is being stored on a public street then you may contact the Police Department in two ways:

• Call our non-emergency number at 361-573-3221 to have an officer respond. These calls are prioritized and response may be delayed.
• Place a Customer Service Request through the City website.

Junked Vehicles on Private Property

• Contact the City of Victoria Code Enforcement Office; call 361-485-3330 or visit the Code Enforcement page.
• Place a Customer Service Request through the City website.

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1. When and how do I reserve the facility?

Reservations may be made by the public up to 12 months in advance. These reservations are accepted via telephone at 361-485-3215, after midnight, on the first day of each month. All phone reservations are date and time stamped and processed on a first come-first served basis.

Reservations may still be made in the Business Office but these are considered secondary to online and phone requests.

Requirements

• Telephone and email requests must submit a signed contract and 25% non-refundable down payment within the same business day, otherwise the request will be voided.
• Customers must be in good standing with no outstanding balance due.

2. What is the difference between down payment and deposit?

Down Payment

A 25% non-refundable down payment is due when the rental contract is signed.

Deposits

Deposits are included in the rental fee total and help cover items such as cleaning, damage, or any items needed during events which are not included on the contract but for which there is a usage fee. 

Deposit Refunds

Deposit refunds are processed and refunded within 10 to 30 business days after event date.

3. When is the rental balance due and what are the acceptable forms of payment?

All rental fee balances are due 60 days prior to the event. Personal checks are accepted until the 60-day deadline.

Payments after 60 days can be made by credit card (Visa, Master Card and Discover accepted), money order, or cash, and are subject to late fees and cancellation.

4. Can I stop by and look at the building?

Our staff is happy to accommodate walk-in visitors whenever possible, however it is best to call ahead at 361-485-3215 to determine availability of the space you are interested in touring, due to busy reservation schedules. 

If the facility is in use by another customer, undergoing cleaning, or being renovated, it may not be available for viewing.

5. What time period does the rental include?

A rental day is from 8 am until midnight.

Additional fees may be charged for time used by customer for cleaning after midnight.

6. What is included in my rental?

Rental entitles the lessee to:

• Full usage of the facility, lobby and restroom facilities
• Free parking, heat and air
• Any amenities designated for each room

Staff, Tables & Chairs

Operations staff is also on duty during your event. Tables and chairs are available for an additional fee (setup is included in rental of tables and chairs).

7. What equipment do the kitchens include?

Kitchens include usage of:

• Commercial refrigerator
• Electric ranges
• Ice machine
• Service counter in the Annex Kitchen
• Sinks

Special Note

Please note that dumping food, grease, or other solid products into sinks or drains will result in the loss of a portion of your deposit refund.

8. What if I need more time to decorate?

Early entry may be purchased for up to 3 hours before, at an hourly rate, before 8 am, or you may choose to rent the day prior to your event at half of the regular rental rate. 

A half price day can be used for event setup only between the hours of 8 am and 8 pm.

9. What type of decorations are allowed?

Most fire-safe decorations are allowed; for safety questions contact the Fire Marshal at 361-485-3460 or our offices at 361-485-3215. 

Decorations may not be attached to any surface with tape, tacks or by any means that will damage walls or floors. Please visit the Community Center Rules and Regulations page for prohibited items.

10. Will there be someone here to open the building for my event?

Operations staff are on duty during all events. They are on hand to:

• Assist the lessee with requests for equipment
• Answer questions and supply information concerning cleaning requirements
• Cleanup spills and safety hazards
• Service restrooms
• Empty trash barrels and replace trash liners as needed

Staff is in charge of clearing the building of patrons and securing the property post-event.

11. What if my rental company won't pick up on a weekend?

The Community Center has limited storage available. A storage fee would apply to rental items brought in before the event or set up day or left behind after an event. 

For storage size limitations, contact the Business Office at 361-485-3215.

12. Is alcohol allowed? What containers are allowed? Can alcohol be served from within the facility?

Alcohol usage is at the discretion of the lessee and can be on a ’bring your own bottle’ or concession sale basis. 

Containers

Cans and plastic cups are preferred; no glass is allowed. 

Sale of Alcohol

The sale of alcohol requires a temporary permit from the Texas Alcoholic Beverage Commission (TABC). All TABC regulations apply. 

Security hired through the Victoria Police Department is required as well.

13. Where can I find more information on hiring police security?

Persons wanting information on obtaining off-duty police officers for security work may contact the Chief’s Administrative Assistant at 361-485-3714 regarding off-duty work.

There are some jobs or events that our officers are not allowed to work. The number of officers required may also change based on the type of event, location of event, or the number of guests expected.

14. Do I need to contact the Fire Marshal?

Yes. All events held at the Victoria Community Center must contact the Fire Marshal’s office at 361-485-3460 a minimum of 14 days prior to the event. The Fire Marshal will discuss:

• Building capacity
• Fire exits
• Fire lanes
• Fire safety

15. What do I need to do to receive my deposit refund?

Cleaning must be completed and all items removed from the building by midnight.

We ask you leave the facilities/grounds as you found them to avoid additional charges for excessive cleaning required by Community Center staff.

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1. ¿A quién reporta la Unidad de Asuntos Internos?

a Unidad de Asuntos Internos responde directamente al jefe de policía.

2. ¿Hay riesgos en presentar una reclamación contra un miembro del Departamento de Policía?

No, nosotros animamos que informen la conducta inadecuada de los miembros del departamento. Sin embargo, si usted deliberadamente hace una reclamación falsa contra cualquier miembro del Departamento de Policía, usted puede ser procesado criminalmente y/o ser hallado civilmente responsable.

3. ¿Qué sucede si se encuentra que las reclamaciones son verídicas?

Cuando la investigación de una reclamación revela que las acusaciones son verídicas y deben ser sostenidas, los supervisores del empleado pueden tomar una de las medidas siguientes dependiendo de la naturaleza de la violación y de la historia disciplinaria del miembro:

• Asesoramiento correctivo
• Descenso de rango
• Reprimenda escrita
• Reprimenda oral
• Suspensión sin paga
• Terminación

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1. Why is a fire engine sent when I call an ambulance?

In today’s world firefighters do more than just put out fires. Nearly all of the Victoria Fire Department staff is certified by the Department of State Health Services as an EMT-Basic, EMT-Intermediate, EMT-Paramedic, or Licensed Paramedic. Certain types of critical medical calls (unconscious persons/ major trauma to name a few) automatically have a fire company respond with the ambulance. 

With critical patients the more help the better as treatments can be given quicker, scene times are reduced, and the patient is in the Emergency Room faster. Fire companies also respond to both critical and non-critical medical calls if the ambulance assigned to that particular area is not available. Basic lifesaving care can be started by the fire company in a matter of a few minutes in some cases those minutes can be the difference between life and death for the patient.

2. How do I request a tour of a fire station?

You may request a fire station tour for you or your group by submitting a Special Events Request Form - Education. Please be aware that tours may be interrupted, delayed, or canceled without notice due to emergency calls.

3. What if I have a question about my ambulance bill?

Ambulance billing has become a very complex item over the past several years. Working with Medicare, Medicaid, insurance companies, and self paying customers would require us to employ several people specialized in that area and dedicated to nothing other than billing. A more efficient and cost effective method is for us to contract with a third party to do all of our billing issues. We use Emergicon to provide this service.

Any billing questions should be directed to Emergicon at:

Emergicon
P.O. Box 610287
Dallas, TX 75261-0287

Phone: 877-602-2060

4. What is the best kind of fire extinguisher for my house?

A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A:10B:C on the label. This extinguisher can be used on any type of fire commonly found in the home. It will often be labeled A-B-C.

5. Can a fire engine visit my children's school?

To request a station tour or to schedule a fire engine to visit your site, submit a Special Events Request Form - Education. Please be aware that tours may be interrupted, delayed, or cancelled without notice due to emergency calls.

6. Why does the Fire Department tear open walls, when it seems there is no fire in the room?

Fire can travel unseen in areas that appear to be untouched by the original flames. Embers can drift through voids and smolder, heat can be transmitted along wiring, metal pipes, or nails and ignite materials inside ceilings or walls.

We would rather cause some additional minor damage to make sure none of those things are happening than to come back to another structure fire that is causing thousands of dollars in damage and putting lives in danger.

7. Who do I call if I have problems with bees?

The Victoria Fire Department does not remove bees unless there is imminent danger to a person. If such a situation exists, firefighters destroy the bees and the hives. To have bees removed, look in the Yellow Pages under Beekeepers.

8. Why do so many fire apparatus respond to simple incidents?

Fire Department units are dispatched according to information received by the 911 operator. The Victoria Fire Department thinks pessimistically when they respond to citizens in need of help. In other words, the firefighters are prepared to deal with the worst that could happen.

A computer selects the closest unit to respond to an incident. The fire department’s philosophy is to get our firefighters there as soon as possible. In preparation for the worse case scenario, an ambulance often is dispatched as well.

There may be multiple fire department vehicles on the scene for what appears to be a "simple" incident. However, in emergency services we have learned that if we assume something is "simple," we can be horribly mistaken. Plus, we respond as fast as we can prepared to encounter the worst. The winner in these situations will always be the citizen who needs help.

9. How come I see fire trucks with full lights and sirens go through a red light at intersections and then, after they go through, they turn off their lights and slow down?

As explained in the previous answer, sometimes several units are dispatched to the same incident. The first unit may have arrived on the scene, surveyed the situation and informed the dispatcher that the situation was under control. All other responding units were canceled and put back into service, ready to take another call.

Most likely, when you see an emergency vehicle go "Code 3" (lights and siren) through an intersection and then slow down and turn the emergency lights off, they have been canceled from the call they were going on.

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1. What is the fee for a garage sale permit?

Garage sale permits are $10. If purchased through the City of Victoria website, there is an additional $3 convenience fee added to the price of the permit.

2. How often can I have a garage sale?

Garage sales can be held once every six months at the same address unless a change of occupancy has occurred, in which the new occupant could conduct a sale at the address. Please contact the City Secretary’s Office to purchase a permit for an address for an address you recently moved to for which a garage sale has been held less than six months previously.  Documentation of the recent move may be required.  

3. How many days may I have a garage sale?

A garage sale can be held for up to three consecutive days.

4. How many days in advance of my sale, must I purchase my garage sale permit?

You must have your permit before opening your garage sale; therefore it could be purchased on the day the sale is to begin as long as the sale is not opened before the permit is purchased.

5. What information do I need to purchase a garage sale permit?

To purchase a garage sale permit you need the address of where the sale is to be held, the name of the owner or occupant, and the days in which the sale is to be held.

6. How can I purchase a garage sale permit?

Garage sale permits can be purchased through City of Victoria’s website, by calling the City Secretary’s Office at 361-485-3040, or in person at the City Secretary’s office inside City Hall, which is located at:
105 W Juan Linn Street
Victoria, TX 77901

There is an additional $3 convenience fee when purchasing the permit through the website or over the phone.

7. How do I know when I am eligible for my next garage sale?

The next available date for a garage sale is printed on your permit or you can check your availability on the City of Victoria’s website in the City Secretary’s portion of the website. You may also verify the next available date for a garage sale by calling the City Secretary’s office at 361-485-3040.

8. Do you need a garage sale permit for an estate sale?

You do not need a garage sale permit for an estate sale if the sale is held inside the home and no sale items are viewable from the street.

9. Do I need a garage sale permit if I live outside of city limits?

You do not need a City of Victoria garage sale permit if conducting your sale outside of city limits.

10. Where can a garage sale be held?

By City Code definition a “‘garage sale’ shall mean a sale or an offer for sale of miscellaneous items to the general public, upon residential property not otherwise being used for commercial purposes.”

11. Are there rules about placing my garage sale signs?

You cannot place or project signs, sign structures, or sign supports over any public property or right-of-way (sidewalks and intersections); or place signs upon trees, rocks, bridges or utility poles. Questions should be directed to Code Enforcement at 361-485-3330.

12. What is the cancellation policy for garage sales?

If you are unable to hold your sale because of rain or emergency, you must notify the City Secretary’s office before noon on the first day of the sale, or the following business day before noon if the City Secretary’s office is not open on the first day of the sale. The permit will have to be returned to the City Secretary’s office and will be held for up to 60 days to reschedule, after which time a new permit must be purchased. 

Under no circumstance (including rain) will permit dates be changed or time extended once you have started your sale.

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1. How can I stay updated on what job openings are being posted?

In order to receive email notifications for job openings that interest you, sign up for notifications, enter your contact information and check in the box next to each department you are interested in. The Human Resources Department will then send you email notifications for job openings that interest you. We also post new job openings on our Facebook page. 

2. How do I check the status of my application?

Select the Check your Application Status . A form will appear asking for your contact information and the position or department you applied for. Enter the information in the blanks and the Human Resources Department will notify you by phone or email on where you stand in the application process.

3. How do I complete the Personal Information and History Packet for a Police application?

Selected applicants will be requested to successfully complete additional documents such as the Personal Information and History Packet. You will find a link to the Personal Information and History Packet in the job posting through the City of Victoria website. Once the link has been opened a blank fillable PDF version of the form will appear. We recommend you saving this blank document to your desktop and then re-opening it from your desktop. Enter your information into the document and save frequently to be sure no information is lost.

4. What happens to my application after I submit it?

You will immediately receive a confirmation number upon successfully submitting your application. You will also receive an email confirmation that your application was received. Your application will be reviewed by Human Resources and released to the Hiring Manager(s) depending on qualifications.

5. Should I mail a copy of my resume and/or cover letter if I have already submitted it via the website?

No. Submit all documentation via the online application system and we will ensure that it gets to the Hiring Manager(s).

6. What if I don't finish completing my application?

If you are unable to complete an application at any given time, you may save it and resume your session at a later time or date. Please note that you will not be considered for a position if your application is in a draft mode.

7. How often are new job openings posted?

New job openings are updated through the Human Resources office daily.

8. How long does it take to complete the online application/account?

The time that it takes to complete an online application depends on several factors, including the amount of work experience and education you have to enter, how fast you type, etc. You should allow 30 to 50 minutes for the total process. You can expedite the process by collecting important information (i.e. educational information and dates, work experience and dates, certifications, etc.) in advance before you start creating your application.

9. What if I don't have an email address to make an account that allows me to apply for a job?

Email addresses are a required component of the online application system. If you do not have an email address, you may create one through one of the many free email providers

10. Once I complete an application online and upload a resume, can I use these to apply for other positions?

Yes. You may use these same documents to apply for other positions by clicking on the job posting that you want to apply for and logging into your account. Your past application will automatically populate. If you wish, you may also customize your application or resume at this time.

11. Can I get help with completing the online application?

The Human Resources Department is committed to making the application process as quick and user friendly as possible. We have two computers in our office that are available for you to utilize in order to get your application submitted. Our friendly staff will assist you in getting your application started and will answer any questions you may have. If you forgot your password to your account, give us a call at 361-485-3500 and we will be happy to reset it for you.

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1. What does the Metropolitan Planning Organization (VMPO or MPO) do?

The VMPO is responsible for conducting the urban transportation planning process that allows Victoria County to receive federal and state transportation funds. 

This is accomplished through three processes and plans, the: 

• Metropolitan Transportation Plan
• Transportation Improvement Program
• Unified Planning Work Program

For More Information

Visit the Plans and Reports page to learn more about these processes and plans.

2. Why is the MPO important to me?

Transportation is important to everyone. Your ability to travel affects where and how you live, work, and play. 

The VMPO provides a cooperative forum for the planning and allocation of millions of dollars in state and federal transportation funding. The organization also helps citizens speak with one voice to their local, state, and federally elected officials on transportation related issues. 

Most importantly, effective public involvement insures tax dollars are used in accordance with the greatest needs and desires of the people.

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1. What is the difference between a plea of not guilty, guilty, and no contest?

Not Guilty Plea

The defendant is informing the court that he or she denies guilt or has a defense in the case and that the state must prove what it has charged in the complaint.

If you choose to plea "Not Guilty", you have a right to a jury trial, unless you waive that right and request a trial by judge. By setting your case for trial, you are giving up your right to require that your case be dismissed through a mandatory Driving Safety Course. If you wish to receive a trial, please fill out the Plea of Not Guilty Form (PDF) and appear in person at the City of Victoria Municipal Court or submit your request by mail. The court will then set you for a Pretrial court date to discuss your case(s) with the prosecutor. If you and the prosecutor do not come to an agreement during the Pretrial conference, you will then proceed to your trial setting.

Guilty

A plea by which a defendant confesses to the crime with which the defendant is charged, or the verdict by which a defendant is convicted.

No Contest/Nolo Contendere

A plea in which the defendant does not contest the charge. Nolo contendere has the same legal effect as a guilty plea; however, it may not be used against the defendant as an admission of guilt in a civil suit based upon or growing out of the act upon which the criminal prosecution is based.

If you choose to plea "Guilty" or "No Contest", you can pay your charge off in full, start a payment plan, or your offense may be eligible for defensive driving or a deferred disposition. Get defensive driving information here and deferred disposition information here.

2. How much does my ticket cost?

The cost will vary. View a list of the fines (PDF) here. 

Please note: Not all fines are listed on the chart. For any fine not listed, you may call the Municipal Court for more information at 361-485-3050. You can also check on our online payment system.

3. What forms of payment do you accept?

We accept cash, money order, personal checks with proper identification, and credit cards including MasterCard, Visa, and Discover. We do not accept American Express. 

Please note: if you have a warrant or a warrant pending, personal checks will not be accepted.

4. What is an acceptable form of identification?

The following forms of picture identification are acceptable for persons conducting business at the customer service windows:

• Government-issued Driver's License or Identification Card 

• Foreign Government-issued Driver's License or Identification

• Military Identification Card or Badge;

• Government Issued Passport; 

• Texas Department of Corrections Parolee Card;

• Concealed Handgun License

Please note: Acceptable forms of identification must be government-issued and include necessary identifying information.

5. Is my citation eligible for a payment plan?

Your citation may be eligible for a payment plan. Note: If you have an active warrant, a payment plan option is no longer available. The minimum needed to start a new payment plan is $50 and it will be $50 monthly until your charge or charges are paid in full. To make a payment arrangement, you must appear in person at the City of Victoria Municipal Court with proper identification or submit your request by mail. 

Please note: Payment arrangements can not be set up over the phone or by someone other than the person who received the citation.

6. Can I take defensive driving for my ticket?

Your ticket may be eligible to dismiss through a Driver’s Safety Course. To find out more information regarding eligibility, please visit the Defensive Driving (DSC) page.

7. Is my ticket eligible for Deferred Disposition?

Your citation may be eligible for a Deferred Disposition. Deferred Disposition is an option that will keep your citation from being reported as a conviction on your driving record and will be dismissed if all terms required are successfully met. If any requirements are not met and you cannot provide a satisfactory reason why at a hearing before a judge, you will be found guilty and a conviction will be reported to the Texas Department of Public Safety. 

Please note: not all violations are approved for Deferred Disposition. 

8. How will a conviction affect me?

Criminal convictions may result in any of the following based on your circumstances: 

• Increased insurance costs or cancellation
• Loss of driver’s license
• Loss of educational opportunities
• Loss of job
• May affect immigration status
• Surcharges assessed by the Texas Department of Public Safety

9. How can I get jail credit for a case?

Credit for time served can only be granted by the Judge. If you were recently incarcerated on an offense(s) from the City of Victoria Municipal Court, you will have an arraignment date where you will need to appear in person before the Judge in order for time served to be granted.

10. What are some examples of City Code violations and how are they processed through Municipal Court?

City Code violations that are filed with the Municipal Court are class C misdemeanors punishable by a fine up to $500 plus court costs and restitution (if applicable).

Failure to Return Library Property

Section 11-3 States

"(a) Every person who shall take or borrow from the public library any book, pamphlet, periodical, paper, print of a painting, film, phonograph record, magnetic tape, or other property, and neglect to return the same within two weeks from the date of mailing a notice to the person’s address, shall be deemed guilty of a misdemeanor. 

(b) A parent of a child who is under the age of 15 years (the child’s age) commits an offense if the parent fails to take library property from his or her child and return it to the library within two weeks from the date of mailing a notice to the parent’s address that indicates that the child has taken or borrowed property from the public library and failed to return it to the library. It is an affirmative defense to prosecution under this subsection that the parent was incapable of taking said property from the child because he/she did not have custody of the child. It is also an affirmative defense to prosecution under this subsection that, within two weeks of the date of mailing the aforementioned notice, the parent informed the library that the child was no longer in possession of the library book and produced the child before the director of the library to arrange for restitution to the library of the value of the book." 

Juvenile Curfew Violation

Section 15-31 States

"(a) A minor commits an offense if he remains in any public place or on the premises of any commercial establishment within the city during curfew hours. Please note: A minor means any person under 17 years of age

(b) A parent of a minor commits an offense if he knowingly permits, or by insufficient control allows, a minor to remain in any public place or on the premises of any commercial establishment within the city during curfew hours." 

The Juvenile Curfew is as follows:

• 12:01 am on any Monday, Tuesday, Wednesday, Thursday, or Friday until 6 am of that same day; and 
• 1:01 am until 6 am on any Saturday or Sunday; and
• 9 am until 3 pm on any Monday, Tuesday, Wednesday, Thursday or Friday on days that the school in which the minor is enrolled is in session unless the minor has school permission to be off-campus. 

Unrestrained Animal

Section 4-40 of the City Code States

"(a) It shall be unlawful for an owner of an animal to fail to exercise control over such animal to prevent it from threatening, chasing or attacking passing persons, vehicles or other animals. 

(b) It shall be unlawful for an owner of a dog to fail to keep such animal under restraint. This subsection shall not apply to law enforcement canines when performing law enforcement activities under the direction of a trained handler. 

(c) It shall be unlawful for an owner of an animal to fail to exercise control over such animal to prevent it from damaging private or public property. 

(d) It shall be unlawful for an owner of an animal to fail to exercise control over such animal to prevent it from barking, whining or howling in such a manner, with such intensity, or with such continued duration, so as to annoy, distress or disturb the quiet comfort or repose of persons of normal nervous sensibilities within the vicinity of hearing thereof. 

(e) It shall be unlawful for an owner of a dog or cat in heat to fail to confine such animal in a building that prevents any contact between such animal and any other animal, except for planned breeding" 

Code Violations

City Code violations can be issued by a variety of different departments including: 

• Animal Control Officers
• Code Enforcement
• Fire Department
• The Library
• Police Department

In most instances, you will be notified by a summons to appear in court. Failure to appear to make disposition of the charge(s) pending against you will result in a warrant being issued. Get more information regarding City Ordinances here. 

11. If I have warrants, will I be arrested if I come to court?

Defendants with outstanding warrants are encouraged to appear in Municipal Court to take care of their tickets and will not be arrested.

12. Will the court appoint an attorney for me?

No. If you would like to consult an attorney it will be your responsibility.

13. Why do I have to pay court costs even if I don't go to trial?

Court costs and fees are required by the State Legislature and City Council. The court is required to collect them.

14. What is the difference between a trial by jury and a trial by judge?

A jury trial consists of 6 citizens who will determine the outcome of your case based on the evidence set forth by the State (prosecutor). A trial by judge consists of a judge hearing the case and determining the outcome based on the evidence set forth by the State (prosecutor).

You may want to consult an attorney for more information if you have additional questions.

15. What do I need to do to keep a case off my record?

Requirements to Keep a Case off Your Record

• Successfully complete a Driving Safety Course (if eligible)
• Successfully complete a Deferred Disposition, similar to probation (if eligible)
• Have case dismissed by showing appropriate proof of compliance (if eligible)
• Not guilty verdict at a trial

Helpful Documents

• Compliance Dismissals Chart (PDF)
• Defenses to Prosecution (PDF)
• Deferred Disposition Application (PDF)
• Driver’s Safety Course vs Deferred Disposition (PDF)
• Driving Record Request Form (PDF)
• Department of Public Safety Affidavit Form (PDF)
• Department of Public Safety Application (PDF)
• Municipal Court Schedule of Fines (PDF)
  Please note: The fine chart is subject to change and not all fines are listed.
• Handicapped Parking Dismissal Form (PDF)
• Motion for Continuance (PDF)
• Plea Form (PDF)
• Request for Information Form (PDF)
• Texas DPS Driver Responsibility Surcharge Program information

Helpful Links

• McCreary, Veselka, Bragg and Allen, P.C. (MVBA) Collection Agency
• Texas Department of Public Safety
• Texas Department of Public Safety Driver’s License Eligibility
• Texas Department of Public Safety Failure to Appear
• Texas Education Agency Approved Courses
• Victoria County

Self-Help Resources

• Texas Law Help
• Texas Court Help
• Finding An Attorney
• Texas Law Libraries
• Texas Statutes
• Legislative Process
• Texas Court System

16. What are some other useful websites and information resources I may need when resolving traffic and parking ticket related issues?

View a helpful list of forms, charts, and website links that we have compiled to assist individuals in resolving parking and traffic ticket related issues.

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1. What are my options if I am issued a citation?

When you receive a citation, you may contest a citation, request a deferred disposition if you are eligible, or pay your violation. You may view the Municipal Court procedures by visiting this link.

The options to take care of your citations are as follows:

• Contesting a Ticket
• Deferred Disposition
• Payment Information

2. Where can I find laws for Animal violations?

You may find laws regarding animal control violations in a few different locations.  

City limits:

For violations within the city limits, you may pull up the Municode by clicking here.

Outside city limits:

For violations outside of  city limits, you may view the violations by clicking here.

State laws:

The city and county ordinances are determined through state law and can be found clicking here.

3. How do I report a dog bite or attack?

Victoria County Animal Control responds to incidents regarding dog bites or viscious animals.  

During business hours:

To report an incident, you may contact Victoria County Animal Control at (361) 578-3564 during their operating hours which are Monday-Thursday from 8:00 am to 5:00 pm and Friday from 8:00 am to 3:00 pm. 

After hours:

If you are reporting an incident after hours, on weekends, or holidays, you may contact the Victoria Police Department for incidents occuring within city limits at (361) 573-3221 or the Victoria County Sheriff’s Office for incidents outside of city limits at (361) 575-0651.

4. What happens if I received a citation and I am not the owner of the pet or animal?

Contesting a Citation

You have a right to a jury trial, unless you waive that right and request a trial by judge. By setting your case for trial, you are giving up your right to require that your case be dismissed through a mandatory Driving Safety Course. If you wish to receive a trial, appear in person at the City of Victoria Municipal Court, submit your request electronically through this form, or print out the Plea of Not Guilty Form (PDF) and submit your request by mail:

City of Victoria Municipal Court
P.O. Box 1758
Victoria, Texas 77902

Paying a Citation

If you are not wanting to contest your citation, you are eligble to pay your citation in full through this payment portal here or you may contact the court for further information. Please call the Municipal Court at (361) 485-3050 or by e-mail at courtclerk@victoriatx.gov.

5. What all can animal control respond to?

Animal Control responds to a variety of concerns. Some of the concerns are listed below:

• Abuse/Abandoned/Neglect/Cruelty to animals
• Aggressive animals
• Animals trapped in live traps
• Animals in vehicles
• Animal bites
• Assist Police Officers
• Barking dogs
• Dead animals
• Loose dogs
• Loose livestock
• Report of wild animals such as bats, raccoons, skunk, or snakes inside business establishment or residential area
• Request for immediate euthanasia of ill or injured animals
• Surrender of animals

For information regarding any of the above concerns, please contact Victoria County Animal Control at (361) 578-3564. 

6. How will I be notified if I am issued a citation?

Victoria County Animal Control and Victoria Police Department have the ability to enforce animal control violations. Citations may be issued to the pet owner or another person who is taking custody of the animal.

You may be issued a citation at the location, it may be mailed to your address, or it may be issued when picking up the animal from Victoria County Animal Control.

When the citation is filed, the court will send a summons in the mail via certified mail and regular mail notifying you of a court date and time for you to appear.

7. Where do I get a copy of a Police Report from a dog bite or incident that occurred within city limits?

You may request a copy of a police report or event report at the Records Department of the Victoria Police Department. Their office is located in City Hall at 105 W. Juan Linn Street in Victoria Texas. You may contact them at (361) 485-3700 or by e-mail at policerecords@victoriatx.gov. You may also file a request for information by clicking on this link. 

8. Who does Animal Control report to?

Victoria County Animal Control is a division of the Victoria County Public Health Department.  The Victoria County operates under the Victoria County Commissioners’ Court. The Victoria County Public Health Department information can be found by clicking on this link. The contact information for the Victoria County Commissioners’ Court can be found by clicking on this link.

9. I contacted Victoria County Animal Control and they are not able to issue a citation. What are my other options?

If your concern is an issue related to a city ordinance or state law violation, you may file a citizens complaint with the City of Victoria Municipal Court. The document needed to file the citizens complaint can be found by clicking on this link. You may also call the Victoria Police Department at (361) 573-3221 for an incident occurring within the city limits or the Victoria County Sheriff’s Office at (361) 575-0651 for violations occurring outside of city limits.

If you are wanting to file a report of a dangerous dog or a serious bodily injury case, you may file an affidavit with the Court by clicking this link.

If you are seeking damages or restitution for an incident that occurred due to an animal, you may contact the Justice of the Peace courts for information regarding filing a small claims. Information for that can be found by clicking this link. 

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1. Who do I contact for questions regarding the program?

You may call Municipal Court Administrator Tiffany Totah at (361) 485-3050 or send an e-mail to csprogram@victoriatx.gov.

2. How is the Child Safety Program funded?

The City of Victoria receives funding each year from a $1.50 child safety fee that is assessed when residents register their vehicles in Victoria County. State law regulates allowable uses for the fund. 

3. Who is eligible to apply for funding for the Child Safety Program?

Non-profit, non-taxing organizations or entities operating within the city limits of the City of Victoria are eligible to apply and receiving funding. Additionally, the non-profit organization must operate a program in one or more of the following acceptable use categories:

• Programs designed to enhance child safety and/or intervene and prevent child abuse
• Programs designed to intervene and/or prevent drug and/or alcohol and/or substance abuse with a target audience of children, defined as under the age of 18 under TEX. Code of Criminal Procedure 58.301

4. What are the eligible use categories?

The eligible use categories include the following:

• Child Safety Intervention and/or prevention
• Child Abuse Intervention and/or prevention
• Drug, alcohol and/or substance abuse Intervention and/or Prevention for Children

5. When are applications open for the Child Safety Program?

Applications for FY 2024 open on Monday, August 7, 2023 and close Friday, August 25, 2023 at 5:00 pm. Applications not submitted by this deadline will not be accepted. Applications missing any of the required documentation will be rejected. Applications for this program will be opened on an annual basis as long as the funding is available. Applications may be submitted by e-mailing csprogram@victoriatx.gov.

6. Is attendance at an application workshop mandatory?

While attendance at an application workshop is not mandatory, it will be viewed favorably during the application review process. Information on how to attend the Applicant workshops can be found below. 

The City of Victoria Municipal Court will be hosting three applicant workshop sessions regarding the Child Safety Application process on the following dates:

• August 9, 2023 at 5:30 pm
• August 16, 2023 at 11:30 am
• August 23, 2023 at 5:30 pm

Organizations who are interested in applying can attend in-person at 107 W. Juan Linn Street in Municipal Court Chambers or virtually through Zoom. Attendance at an Applicant Workshop is optional but will be considered favorably during the application review process.

Child Safety Fund Applicant Workshop (PDF)

Virtual Attendance:

Online: https://victoriatx.zoom.us/j/85871455130?pwd=S2NxV2QrVUcvc09pek5VeGNLMG5vZz09

Meeting ID: 858 7145 5130 Passcode: Program

One tap mobile: +13462487799,,85871455130#,,,,*8583226# 

For information regarding this program, please contact Municipal Court Administrator Tiffany Totah at (361) 485-3050 or submit an electronic inquiry through this link. You may also send an e-mail to csprogram@victoriatx.gov.

7. What documentation is required to submit with the application?

Eligible organizations must submit a completed Child Safety Fund application, most recent copy of IRS 990, a copy of the agency's IRS tax-exempt designation letter, and a completed copy of the Child Safety Fund Program Budget form. The documentation can be found at www.victoriatx.gov/childsafetyprogram.

8. What if documentation is missing from my application or reimbursement request?

Incomplete application submissions or reimbursement requests may result in a rejection of funding requests being reviewed or delay reimbursements from being issued. Please ensure to submit the correct documentation to avoid application rejections or delay in reimbursement. If you have any questions on the application or reimbursement paperwork, please e-mail csprogram@victoriatx.gov.

9. May I appeal City Council's funding decision?

You may appeal the City Council's funding decision by submitting the Appeal Form (PDF). The appeal form must be submitted by Friday, September 8, 2023 at 5:00 pm and can be submitted to csprogram@victoriatx.gov.

10. How do I submit my request for reimbursement?

Once awarded funding, you may submit your request for reimbursement quarterly by submitting the Post Event Quarterly Reporting Form. This form can be found in the forms section at www.victoriatx.gov/childsafetyprogram.  Additionally, you must submit proof of expenditures such as receipts, proof of payments, and/or bank statements. Reports are due January 20th, April 20th, July 20th, and October 20th. You may get reimbursed for your entire fund after the first quarter, or you can choose to request small reimbursement amounts throughout the year. 

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1. What is a data dashboard?

Data dashboards visually depict data trends. These specific dashboards visually depict a court’s trends in incoming caseloads as well as its performance in efficiently moving cases forward. The dashboards include the key performance indicators of the courts’ overage rates and clearance rates. Below are screenshots of the City of Victoria Municipal Court's Interactive Data Dashboards.

2. What do these terms and measures on the dashboard mean?

Age Indicator: This is the age of the violator at the time of the violation. 

• Adult is 25 years of age or older
• Adult < 25 is 21 to 24 years of age
• Minor is 17 to 21 years of age
• Juvenile is 10 to 16 years of age
• Unknown is when no age indicator is available 

Agency Name: This is who filed the offense. Offenses can be filed by a variety of agencies including the Victoria Police Department, the Victoria Fire Department, Code Enforcement, Victoria County Animal Control, and the Municipal Court when a case is filed by the Prosecutor. 

Offense: This is the type of cases filed in the municipal court which are all class c fine only misdemeanors, or administrative case filings such as animal hearings or property hearings. 

Number of incoming cases by year: This is the total number of all cases filed within the calendar year. 

Status: This is the status of the case at the time the report was generated or updated. 

• Active: These cases are citations that have recently been filed with the court and have not had a court appearance occur.
• Active Pending: These are cases actively moving through the system. They may be set up on a payment arrangement or a court date.
• Disposed: These are cases that have been resolved. They are either paid, dismissed through compliance or deferred disposition, or dismissed by the state.
• Inactive: These are cases are ones that have become inactive due to failure to appear or failure to pay.

3. I have additional questions about this data that is not answered here. Can someone at the City of Victoria Municipal Court help me?

Please direct your questions to the Municipal Court at 361-485-3050 or courtclerk@victoriatx.gov. 

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1. Does the City Charter give citizens the power to petition for direct legislation?

The City Charter gives citizens the right to petition for an initiative by proposing an ordinance that does not conflict with any laws, the Constitution of the State of Texas, or the Charter.  The proposed ordinance may not appropriate money or authorize the levying of a tax. An ordinance proposed by the people may be submitted to the Council by petition.  The petition should be signed by at least 10% of the qualified voters in the City of Victoria.

2. What does the petition need to say?

The City Charter states the “initiative petition papers shall contain the full text of the proposed legislation in the form of an ordinance with a descriptive caption.” Each person signing the petition must sign his or her name in ink or indelible pencil.  To be a valid petition signature, the petition must also contain the signer’s printed name, voter registration number, residence address, and date of signing.  Each page of the petition shall contain an affidavit stating that the affiant circulated the petition personally and that each signature on the petition was made in his or her presence and is the genuine signature of the person whose name it claims to show.

3. What happens after the petition is filed?

Within twenty days of being filed, the City Secretary shall examine the petition and determine whether it contains the required number of valid signatures.  The Charter stated that the “City Secretary need not examine, and shall declare void, any petition paper which does not have attached thereto the affidavit of the person who circulated it as required” (see question above).  After completing the examination of  the petition, the City Secretary shall certify the result of the examination to the Council at the next regular meeting and state the number of signers found on the petition to be qualified to vote and the number found to not be qualified to vote.  If the petition for initiative is insufficient, the “City Secretary shall notify the person filing the petition, and the petition may be amended within ten days from date of such notice by filing a supplementary petition upon additional papers signed and filed as provided for an original petition,” as stated in the Charter.  The City Secretary shall examine the amendment within ten days and certify the amended petition as to its sufficiency.  The Charter states “if the amended petition is found insufficient, the City Secretary shall return the petitions to the person who filed them, without prejudice to the filing of a new petition for the same purpose.”

4. What action is the City Council required to take if the petition is certified?

After receiving the an authorized initiative petition certified by the City Secretary to be sufficient, the City Council shall pass the initiated ordinance without amendment within sixty days after the date of certification to the Council; submit the initiated ordinance without amendment to a vote of the qualified voters of the City at a regular or special election to be held on the next uniform election date which occurs not less than 60 days after the date of certification of the petition to the City Council; or submit to a vote of the qualified voters of the City at such election the initiated ordinance without amendment, and in the alternative an ordinance on the same subject proposed by the City Council.  

Show All Answers

1. Where do I call in the case of a non-emergency?

Instead of calling 911, feel free to contact our non-emergency line at 361-573-3221 and the call takers will determine if it is appropriate for an officer to respond or return your call. They may also be able to help you or refer you to the right place. View our Police Department Staff Directory for more contact information. 

2. How do I obtain a criminal history or background check of myself?

Often times individuals will request a "Clearance Letter" on themselves for business, work, travel, etc. The Victoria Police Department (VPD) Records Section only provides the information found in the VPD records management system.

An individual can only request a background check for themselves and in person. They have to fill out a form, provide a valid Texas drivers license or ID and must have lived in Victoria for the past 4 months or have been a resident of Victoria at one time. The cost is $7.50. The background check will only cover the City of Victoria and does not include Victoria County or the State of Texas. The only charges that go on the background are arrests that resulted with a conviction.

Records Section Contact Information

VPD Records Section is located in the City Hall building at:
105 W Juan Linn Street
Victoria, TX 77901

The telephone Number for VPD Records is 361-485-3700.

Texas Department of Public Safety Criminal History Searches

Arrests, prosecutions and the disposition of the case for persons arrested for Class B misdemeanor or greater violation of Texas criminal statutes are available for purchase by visiting the Texas Department of Public Safety Website.

3. How can I compliment a Police Officer or employee for quality service?

We are interested in hearing about what we are doing right so we may continue quality services. You may visit our Service Request page to share information regarding any compliments you have for our employees. You may also email the Office of the Chief of Police or call at 361-485-3714.

4. How can I make a complaint on a Police Officer or employee?

To file a complaint against a member of the Victoria Police Department you may email the Internal Affairs Unit, talk in person during business hours, or call at 361-485-3714.

5. Can I get a Police Department speaker for Crime Prevention or some other topic?

The Victoria Police Department is always happy to provide a speaker for your event when possible. If you are interested in having a speaker for your organization or would like to request a course be offered for your organization email the Police Department or call 361-485-3808.

All courses are offered completely free of charge. Courses are scheduled and held periodically in the Community Room at Victoria Mall. Due to limited seating in the Community Room, we do ask that anyone planning to attend a course, register by calling the Community Engagement Unit.

Courses are also available upon request for civic organizations, churches, or businesses, that would like an officer to come to their location and deliver one of these courses.

Topics Available

Some of the topics offered are:

• Active Crime Prevention
• Avoiding Scams
• Burglary Prevention (Residential Security)
• Identity Theft Protection
• Motor Vehicle Safety
• Robbery Prevention

6. Can I talk to someone at the Police Department about gangs?

Yes - feel free to call our Investigations Division at 361-485-3730 and they should be able to refer you to the right person. But remember that if you have information you can submit an anonymous tip by calling Crime Stoppers.

7. Who can I talk to if I suspect drug / narcotics activity in my neighborhood?

Feel free to call our Investigations Division at 361-485-3730 and they should be able to refer you to the right person.

8. How can I get a Street Blocking Permit?

Download the Street Blocking Application/Permit (PDF). Feel free to contact our Chief’s Administrative Assistant at 361-485-3714 with any questions.

In compliance with the Code of the City of Victoria, Sections 22-7 - the information shown below shall be furnished in writing and the Street Blocking Permit Application shall be submitted at least ten days in advance of the proposed event to the Victoria Police Department if the event is on a public street or to the City Parks and Recreation Department if the event is within Riverside Park.

Where to Submit the Application

Submit the Application to the following as appropriate:

Public Street
Victoria Police Department - Chief of Police
P.O. Box 2086
Victoria, TX 77902-2086

Riverside Park
Victoria Parks and Recreation
476 McCright Drive
Victoria, TX 77901

9. How can I get a Parade Permit?

The Parade Permit Application (PDF) can be found here.

Code

In compliance with the Code of the City of Victoria, Sections 22-30 through 22-39 - the information shown below shall be furnished in writing and the Parade Permit Application shall be submitted at least ten days in advance of the proposed parade to:
Victoria Police Department - Chief of Police
P.O. Box 2086
Victoria, TX 77902

10. How do I get an off duty officer to work an event or for another security concern?

Persons wanting information on obtaining Off-Duty Police Officers for security work may contact the Chief’s Administrative Assistant at 361-485-3714 regarding off-duty work. There are some jobs or events that our officers are not allowed to work. Also the number of officers required may change based on the type of event, location of event, or the number of guests expected.

11. How can I sign up for defensive driving after getting a ticket?

Visit the Defensive Driving webpage for the City of Victoria Municipal Court to see if you are eligible and for more information.

12. Can I ride along with a police officer on duty?

The Victoria Police Department (VPD) does have a Ride-Along Program where interested citizens may ride with an on-duty police officer. The restrictions can be found on the VPD Policy. For more information on the VPD Ride-Along Program as well as the Application form and the VPD Ride-Along Policy.

13. Is Crime Stoppers really anonymous?

Yes - absolutely! All callers remain anonymous and will receive a code number for identification purposes when he\she contacts Crime Stoppers anytime of the day or night - 7 days a week. Tips to Crime Stoppers may be submitted by telephone call, through the web or with the P3 Tips smartphone app.

The anonymous tip line for Crime Stoppers is 361-572-4200 - do not give your name! The Investigations business line where you can ask to speak with our Crime Stoppers Detective (not anonymous) is 361-485-3730.

14. What type of Crime Victim Services does the Police Department offer?

The Police Department has a full-time Crime Victim Liaison who assists victims of violent crimes through our Victim Assistance Program. The goal of this program is to:

• Assist victims of crime
• Protect and advocate the rights of victims
• Provide resources and referrals in our area
• Prevent further victimization

Victims are notified of their victim rights through our Victim Assistance Information Booklet which in most cases is provided by the responding officer at the scene of the incident.

Statewide Services

There are many local or statewide services as well. For more information click on our Victim Services webpage.

15. How can I find out if something is against the law online?

Texas Laws

View the Texas Laws and Statutes - found on a website maintained by the Texas Legislature. Most of the Criminal Laws are found in the Texas Penal Code, however some are within other codes such as the Health and Safety Code for drug/narcotics violations. Most traffic laws are found in the Transportation Code beginning primarily at Chapter 501.

Victoria City Ordinances

View the City of Victoria Code of Ordinances - found at Municode.com. The information here is provided to Municode by the City Secretary’s Office. You can look through the chapters in the left navigation or use their "Search" for a specific topic.

Show All Answers

1. Can I get a Police Department speaker for Crime Prevention or some other topic?

The Victoria Police Department is always happy to provide a speaker for your event when possible. If you are interested in having a speaker for your organization or would like to request a course be offered for your organization email the Police Department or call 361-485-3808.

All courses are offered completely free of charge. Courses are scheduled and held periodically in the Community Room at Victoria Mall. Due to limited seating in the Community Room, we do ask that anyone planning to attend a course, register by calling the Community Engagement Unit.

Courses are also available upon request for civic organizations, churches, or businesses, that would like an officer to come to their location and deliver one of these courses.

Topics Available

Some of the topics offered are:

• Active Crime Prevention
• Avoiding Scams
• Burglary Prevention (Residential Security)
• Identity Theft Protection
• Motor Vehicle Safety
• Robbery Prevention

2. How do I contact the Police Department's Public Information Officer regarding News/Media Relations?

Lieutenant Eline Moya is currently designated as the Victoria Police Department (VPD) Public Information Officer for media releases. You can email the VPD Public Information Officer or you may call 361-485-3723.

3. What is Neighborhood Watch and how do I get one in my area of town?

Neighborhood Watch is much more than adding and using good locks. It is more of a state of mind or a level of awareness, because you are the extra eyes and ears to detect crime in your neighborhood. Criminals are always interested in where the police are. In a good Neighborhood Watch, criminals will also be leery of the homeowners because they know the homeowners are watchful and will be prepared to act by reporting to the police and their neighbors.

Our Crime Prevention Unit can let you know if there is already an established Neighborhood Watch in your area. If not, you can volunteer to be a Block Captain or Neighborhood Watch Coordinator.

Helpful Resources

For more information on Neighborhood Watch - contact 361-485-3808 or email our police officers.

4. What is the Civilian Police Academy?

Since 1994 the Victoria Police Department (VPD) has afforded its citizens an opportunity to experience our department in a fun and unique way. Through the Civilian Academy, citizens are exposed to many facets of law enforcement that have never been offered to citizens before.

The Civilian Police Academy is an 11-week program designed to give the participants a working knowledge of the Victoria Police Department. It consists of a series of classes and discussions held once a week, on Tuesday evenings from 6 until 9 pm, and two Saturday mornings. Classes are free and are held once a year.

Graduates can continue their academy experience by joining the VPD Civilian Academy Alumni Association. The Alumni maintain close ties with the VPD and assist the department in various community programs and projects.

Helpful Resources

Learn more by calling our Community Engagment Unit at 361-485-3808.

5. Can I get my children fingerprinted?

Periodically the Victoria Police Department Community Engagement Unit along with the Civilian Police Academy Alumni sponsor an event that includes child fingerprinting. The children are printed and the fingerprints (and sometimes footprints) are given to the parents to be kept in a safe place.

Helpful Resources

Call our Community Engagement Unit at the Training & Recruiting office located in Victoria Mall near the Food Court at 361-485-3808 for more information.

6. How can I get a home security survey and what's the purpose?

A Home Security Survey is an inspection of your home. The inspection will cover items such as type of lighting, doors, locks, and windows. You will learn what areas of your home need security improvements and how to make those improvements. Also the inspection may qualify you for a reduction in your home owner’s insurance premiums.

Helpful Resources

For more information on Home Security Surveys - call at 361-485-3808 or email the Police Department.

7. What is VIN Etching for vehicles?

Learn about VIN Etching on our VIN Etching page. 

Show All Answers

1. Can I buy a crash report (traffic accident) online?

Yes. If the crash was investigated by the Victoria Police Department, you may purchase the report online through Police Reports at LexisNexis.

2. What if you are in a crash and the other driver: is uninsured, has no driver’s license, is intoxicated, tries to leave the scene or is uncooperative and refuses to exchange information?

In the event that you encounter any of the above listed issues, please call us and an officer will respond to the scene to assist you.

3. What if the other driver does not speak English or cannot read or write?

Again, please contact us and an officer will respond to assist you.

4. What if your insurance company says they need a report for the crash?

The CR-2 Crash Report form will serve this purpose and should be provided to the insurance company.

5. What if you don’t have access to a printer to print off the CR-2 Crash Report form?

The CR-2 Crash Report forms can be obtained from the Victoria Police Department or at the VPD Crime Prevention Unit located in Victoria Mall next to Sears. The forms at the Crime Prevention Unit can be located on the brochure rack next to the office entrance, and are marked as “Crash Report Forms.”

Show All Answers

1. Does the Police Department register Sex Offenders? If so, when?

The Victoria Police Department (VPD) Investigations Division has procedures to ensure the proper registration of all persons required to register as a sex offender who are living within the City of Victoria and to ensure compliance with Chapter 62 of the Code of Criminal Procedure.

Using the Registration

The sex offender registration or verification process is conducted at the VPD on dates and times posted by the Investigations Division. Currently that is only on Tuesdays noon to 2 pm and Thursdays 10 am to noon or by appointment by calling 361-485-3730. No Exceptions. The registering detective will determine if the sex offender is a new registered sex offender; verifying their information periodically; or reporting their change of status. The detective will then follow the appropriate procedure.

Regardless if the person is at the VPD to register, verify or change status - the registering detective shall always require a photo ID and proof of address from the sex offender. The photo ID must show the current address or show proof from Department of Public Services that their current address has been changed.

Registration Searches

The Department of Public Safety has created searches for Texas Public Sex Offender Registry. These searches allow the public to search the registry for sex offenders registered in Texas.

2. I reported a crime to the Police but the people have not been arrested yet. Why not?

Reports of criminal activity taken by Victoria Police Department Police Officers are assigned to a follow-up investigator. If the offender is determined, but the person has not yet been arrested, then the investigator is responsible to work up the case, gathering witness statements and other evidence. This may take some time but once a thorough investigation is complete, the investigator sends a case packet to the Prosecutor’s Office for review. The Prosecutor then determines if a case should be accepted and recommends to a judge that a warrant be issued.

3. Does it matter where a crime happened for the Police to investigate?

Yes, the crime must have happened in our jurisdiction which is within the Victoria city limits. If it happened outside the city in Victoria County, then you would need to contact the Victoria County Sheriff’s Office. If the incident occurred elsewhere, contact the law enforcement agency for that jurisdiction.

4. What is a Criminal Trespass Warning?

The owner or someone with apparent authority to act for the owner gives someone either oral or written communication that entry onto the property is forbidden (this can be residential or a business).

Normally, Victoria Police Department (VPD) Officers will assist in this "notice" by using a VPD Criminal Trespass Warning form to be filled out during the officer’s investigation and the residents, property owners or business persons who have trespassers at their residence, property, apartment complex, business property, etc, will sign the form. The officer will then request the person to whom the warning is directed to sign the form acknowledging that they may not return to that specific location for a certain time frame (generally no more than a year).

If the person returns, that person may be subject to arrest or the officer may work up a criminal case on the individual and request that charges be filed through the local Prosecutor’s Office.

Section 30.05 of the Texas Penal Code

Texas Penal Code § 30.05. Criminal Trespass. (a) A person commits an offense if he enters or remains on or in property, including an aircraft or other vehicle, of another without effective consent or he enters or remains in a building of another without effective consent and he:

• Had notice that the entry was forbidden
• Received notice to depart but failed to do so

5. What is Harassment? Can I file charges on someone for harassing me?

The offense of Harassment is defined by the Texas Penal Code. In order to prove that a person committed an offense the investigator must prove the elements of the offense. This is often difficult without evidence.

Harassment Packet

A mail in Harassment Packet may be found by viewing the Victoria Police Department (VPD) Documents and Forms webpage. Instructions are in the packet and the entire packet must be completed before the VPD will investigate the alleged offense. The VPD investigator is then responsible to work up the case by gathering any other evidence necessary. This may take some time, but once a thorough investigation is complete, the investigator sends a case packet to the Prosecutor’s Office for review. The Prosecutor then determines if a case should be accepted and recommends to a judge that a warrant be issued.

6. How can I find out if something is against the law online?

Texas Laws

View the Texas Laws and Statutes - found on a website maintained by the Texas Legislature. Most of the Criminal Laws are found in the Texas Penal Code, however some are within other codes such as the Health and Safety Code for drug/narcotics violations. Most traffic laws are found in the Transportation Code beginning primarily at Chapter 501.

Victoria City Ordinances

View the City of Victoria Code of Ordinances - found at Municode.com. The information here is provided to Municode by the City Secretary’s Office. You can look through the chapters in the left navigation or use their "Search" for a specific topic.

Show All Answers

1. Can I get a copy of a Police report?

Through the Victoria Police Department Records office, copies of some police reports may be sold (if the document is able to be released). For other documents and information, a Public Information Request form may be needed. Public Information Request Forms (which includes police reports and body cam videos), may be found here on our Documents page.

Requesting Reports

Police reports available weekdays from 8 am to 5 pm.

Please allow at least 2 working days for reports to be processed from the date of occurrence before you request copies. Copies may be requested by mail or in person and payment must be received prior to the release of the documents.

Crash Reports

The reports for crashes investigated by the Victoria Police Department may be purchased online for $8.50 at Police Reports at LexisNexis or for $6 if purchased in person at the Victoria Police Department Records Section which is in the City Hall Building at 105 W Juan Linn Street in downtown Victoria. Get more information on Crash Reports investigated by the VPD.

• Report/Document Copies: $0.10 page
• Certifying Document: $2 (additional)
• Clearance Letters: Local Criminal History: $7.50 (Must provide Texas photo ID)
• Offense Reports: $0.10 page

Cuotas de Copias de Reportes

Por favor deje pasar por lo menos 2 días para que los reportes sean procesados desde la fecha de lo ocurrido antes de que solicite una copia del reporte.

Reporte de Accidente

Los reportes de accidentes investigados por el departamento de policía de Victoria se pueden comprar en línea por $8.50 en Police Reports at LexisNexis o por $6 si se compran en persona en el departamento de policía de Victoria, Sección de Archivos que está ubicado en el edificio de City Hall en el 105 W Juan Linn Street en el centro de Victoria. Haga click aquí para más información de reportes de accidentes investigados por el VPD.

• Reporte / Copi as de documento: $0.10 por pagina
• Certificación de documento: $2 (adicionales )
• Carta de Acreditación: Historial criminal local: $7.50 (Tiene que proveer identificación con fotografía)
• Reporte de Ofensa: $4
• Copias Certificadas: Agregue $2 adicionales al costo del reporte.

2. Can I buy a crash report (traffic accident) online?

Yes. If the crash was investigated by the Victoria Police Department, you may purchase the report online through Police Reports at LexisNexis.

3. I need a set of my fingerprints for a job, does the Police Department offer Fingerprinting Services?

Fingerprinting services are available at the Victoria Police Department, located on the first floor in City Hall (next to Police Station) at 105 West Juan Linn Street.

• Hours: Wednesday and Friday 1 pm to 3 pm.
• Fee: $5 first card - $2 each additional card charge

Please try and bring exact change (cash/check only).

Cards

Most requestors will have their own cards they will want you to use, and you should always ask. However if they do not supply you with a card we do have one available.

You must show a valid picture ID to be fingerprinted. Records Section will direct you to the Crime Scene Unit for printing.

Note: Police personnel cannot provide fingerprinting for immigration purposes. For information about immigration fingerprinting requirements, please visit U.S. Citizenship and Immigration Services.

Servicios de huellas dactilares

Los servicios de huellas dactilares están disponibles en el Departamento de Policía de Victoria, situado en la primera planta del City Hall (al lado de la comisaría de policías) en el 105 del oeste de Juan Linn.

• Horas: Miércoles y Viernes 1 pm al 3 pm.
• Costo: $5 primera tarjeta - $2 por cada carga adicional de la tarjeta

Por favor traiga el cambio exacto (efectivo/cheque solamente).

Tarjetas

La mayoría de los solicitantes tendrán sus propias tarjetas que quisieran que usted utilizara, y que usted siempre debe pedir. Sin embargo si no le suministran una tarjeta tenemos uno disponible.

Usted debe demostrar una identificación válida con foto para que se tomen las huellas dactilares.

Los de la Sección de Archivos lo dirigirán a la Unidad de la Escena del Crimen para la impresión.

Nota: El personal de policía no puede proporcionar la huella dactilar para propósitos de inmigración. Para información sobre requisitos de la huella dactilar de la inmigración, visite por favor U.S. Citizenship and Immigration Services.

4. Where are the Crime Statistics for Victoria Police?

You can view our latest Crime Statistics and Annual Crime Report.

5. Where can I see a Police Crime Map for Victoria?

Victoria Police Department has a crime alerting and mapping service that provides easy to read incident crime maps and automated alerts to the citizens of the City of Victoria.

6. How do I obtain a Criminal History or Background Check of myself?

Often times individuals will request a "Clearance Letter" on themselves for business, work, travel, etc. The Victoria Police Department (VPD) Records Section only provides the information found in the VPD records management system.

An individual can only request a background check for themselves and in person. They have to fill out a form, provide a valid Texas Drivers License or ID and must have lived in Victoria for the past 4 months or have been a resident of Victoria at one time. The cost is $7.50. The background check will only cover the City of Victoria and does not include Victoria County or the State of Texas. The only charges that go on the background are arrests that resulted with a conviction.

Records Section Contact Information

VPD Records Section is located in the City Hall building at:
105 W Juan Linn Street
Victoria, TX 77901

The telephone Number for VPD Records is 361-485-3700.

Texas Department of Public Safety Criminal History Searches

Arrests, prosecutions and the disposition of the case for persons arrested for Class B misdemeanor or greater violation of Texas criminal statutes are available for purchase by clicking here on the Texas Department of Public Safety Website.

7. Do the Police escort funerals?

Yes. Funeral escorts are arranged through the funeral homes.

Funeral Escort Service

The Victoria Police Department, provides funeral escort services which provide high visibility and traffic control from the service location to the burial site, thus allowing the entire cortège to formally arrive safely at the final destination

Funeral homes are required to notify the Records Section for the City of Victoria Police Department a minimum of 24 hours prior to the escort time and date. The request will include the time, date, location of the service, and location of the burial. This information should faxed to the Records Section at 361-576-9553, or via telephone 361-485-3700.

Exceptions

Requests for services on Sundays or Mondays should be received no later than 9 am on the Friday preceding the escort date.

If a funeral escort originates outside the city limits and enters the city, or originates inside the city limits and travels outside the city limits, it will be the responsibility of the funeral home to contact the law enforcement agency with jurisdiction outside the city limits along the path of escort route to assume responsibility for the escort once the procession leaves the Victoria city limits.

Helpful Resources

• Fee: $60 (to be invoiced by City of Victoria)
• Please note on the times escorts are not available (peak patrol times):
  • Monday through Friday
    7:30 to 8:15 am
    11:45 am to 1 pm
    4:30 to 5:30 pm

8. Can you tell me if a certain area is a “safe” place to live?

We are not allowed to give that opinion. You may request the crime activity in that area by filling out an Open Records Request or go viewing our Crime Map.

9. How can I get information on Criminal Activity?

Through the Victoria Police Department (VPD) Records office, copies of some police reports or statistics may be sold (if the document is able to be released). A Public Information Request form may be needed. Public Information Request Forms (which includes police reports and body cam videos), may be found here on our Documents page. You can view our latest Crime Statistics and Annual Crime Report. LexisNexis is a crime alerting and mapping service that provides easy to read incident crime maps and automated alerts to the citizens of the City of Victoria.

10. What are the Law Enforcement agencies in Victoria County and what are their roles?

• Victoria Police Department: Law Enforcement and Crime Prevention within the city limits of Victoria
• Victoria County Sheriff’s Office: Enforces laws within Victoria County. Serves writs and processes of the courts; and houses prisoners in the County jail.
• Victoria Fire Department - Arson Investigators: Fire prevention and investigation within the City of Victoria. The Fire Marshal’s Office is responsible for determining the origin and cause of fires within the city limits.
• Victoria County Fire Marshal: Fire and arson investigations, fire inspections and life safety fire code enforcement within Victoria County
• Victoria County Constables Offices: Law Enforcement within Victoria County as well as subpoena witnesses, act as bailiff, execute judgments and service of civil process.
• Victoria County Contact Page: Contacts for other Victoria County Offices
• Texas Department of Public Safety: Law Enforcement throughout the State of Texas including:
  • Criminal Investigations
  • Driver Licensing
  • Highway Patrol
  • Texas Rangers
• Texas Alcoholic Beverage Commission: Licensing and Enforcement/Audit and Investigations
• Victoria College Police Department: Campus security including:
  • Asset protection
  • Building access control at Victoria College
  • Crime prevention
  • Emergency preparedness
  • Law enforcement
  • Subsequent investigation
• University of Houston in Victoria (UHV) - Police: Investigates and handles crime and public safety-related incidents at UHV.
• Federal Bureau of Investigation - FBI - Corpus Christi Office: Jurisdiction over violations of more than 200 categories of federal law. The major ones are: 
  • Civil Rights
  • Counterintelligence
  • Cyber Crime
  • Organized Crime
  • Public Corruption
  • Terrorism
  • Violent/Major Thefts
  • Weapons of Mass Destruction
  • White Collar Crime
• U.S. Alcohol Tobacco and Firearms - Corpus Christi Office: Protects communities from:
  • Acts of arson and bombings
  • Acts of terrorism
  • Criminal organizations
  • The illegal diversion of alcohol and tobacco products
  • The illegal use and storage of explosives
  • The illegal use and trafficking of firearms
  • Violent criminals
• United States Marshals Service - Victoria
  • Asset Forfeiture
  • Federal Court Security
  • Fugitive Operations
  • Prisoner Operations
  • Prisoner Transportation
  • Tactical Operations
  • Witness Security

Law Agency Contact Information (PDF)

Show All Answers

1. Where can I review the Job Descriptions for Police entry level positions?

Review the Victoria Police Department Entry Level Job Descriptions. 

2. What are the Job Application Procedures and Disqualification Criteria for VPD Applicants?

On our Recruitment and Training page is a wide variety of information related to our job application process. This includes sub-pages detailing our Applicant Procedures, Rejection Criteria and Victoria Police Department (VPD) Job Descriptions.

Applications

City of Victoria applications for all VPD positions must be completed online by visiting the City of Victoria Human Resources Job Openings. At this website, prospective applicants must create an account and follow all instructions regarding the position for which they are applying.

The Human Resources Office is located at:
700 N Main
Suite 101
Victoria, TX 77901

They are open between the hours of 8 am to noon and 1 to 5 pm, Monday through Friday and can be reached for questions at 361-485-3500.

Requirements

The Police Department must adhere to requirements set out by the Texas Commission on Law Enforcement (TCOLE) as well as the FBI’s Criminal Justice Information Services policies.

3. How can I find out more information on the Police Academy?

Applicants for Police Officer Trainee with the Victoria Police Department, to be sent to the Victoria College Police Academy by the Victoria Police Department (VPD), must meet the Academy’s physical fitness entrance requirements.

Helpful Resources

• Police Academy Physical Fitness Entrance Requirements (PDF)
• Victoria College Police Academy
• VPD Recruitment / Training webpages

Show All Answers

1. How can I find out if something is against the law online?

Texas Laws

View the Texas Laws and Statutes - found on a website maintained by the Texas Legislature. Most of the Criminal Laws are found in the Texas Penal Code, however some are within other codes such as the Health and Safety Code for drug/narcotics violations. Most traffic laws are found in the Transportation Code beginning primarily at Chapter 501.

Victoria City Ordinances

View the City of Victoria Code of Ordinances - found at Municode.com. The information here is provided to Municode by the City Secretary’s Office. You can look through the chapters in the left navigation or use their "Search" for a specific topic.

2. How can I report cars speeding through my neighborhood or other traffic related problems?

Traffic concerns may be reported several different ways. If this is happening right now and is a potential hazard which needs an officer to respond then call 911. If this is an ongoing issue in your neighborhood or a problem on a particular street or intersection in town, then feel free to report that in one of the following ways:

• Place a Customer Service Request through the City Website
• Visit the Victoria Police Department Facebook page and send us a private message. We will be happy to forward that message to the proper area within our department as soon as possible.

3. Where do I call about stored or junked vehicles?

Stored Vehicles on a Public Street

If the vehicle is being stored on a public street then you may contact the Police Department in two ways:

• Call our non-emergency number at 361-573-3221 to have an officer respond. These calls are prioritized and response may be delayed.
• Place a Customer Service Request through the City Website by choosing the Police group on that page

Junked Vehicles on Private Property

• Contact the City of Victoria Code Enforcement Office at 361-485-3330
• Place a Customer Service Request through the City Website by choosing the Code Enforcement group on that page

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1. What are TexShare Databases?

Virtual Reference Library

Think of TexShare Databases as your own virtual reference library. It’s electronic "shelves" are stocked with:

• Current newspapers and magazines
• Encyclopedias
• Literature
• Medical information
• Reference books
• Technical, business and scientific journals

For More Information

For more information or to see if a material you desire is available, view the list of TexShare Databases.

2. How do I access TexShare Databases?

For login information, please contact the Information Desk at 361-485-3302. You will need to provide your library card number or driver’s license number to verify your account.

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1. Where do I go to donate my books and other items?

• Please bring donations of books to the library, during regular hours of operation; for more information on location and hours, visit the Public Library Directory.
• For assistance with larger donations, stop by the Administrative office or call 361-485-3304 to schedule an appointment.
• We may not be able to accept excessively large donations such as a "truck load." 
  • Additionally, once our inventory needs have been met, we may decline to accept donations.

2. How much can I claim as a charitable donation?

We do not determine the value of the donation. A letter can be provided designating how many paperbacks and hardbacks were donated.

3. What happens to the items I donate?

Depending on the quality and condition of donated items, they will be:

• Put into the general collection of the library
• Put into our book sale
• Given away

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1. What will I need to access the features of my Victoria Public Library account?

• Internet access
• Your library card number
• PIN (available at the Service Desk if you do not already have one)

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1. What is a Home Security Survey?

A Home Security Survey is an inspection of your home. The inspection will cover items such as type of lighting, doors, locks, and windows.

2. Why should I have a Security Survey done?

You will learn what areas of your home need security improvements and how to make those improvements. Also the inspection may qualify you for a reduction in your home owner’s insurance premiums.

3. How does it work?

First, contact your Insurance agent to verify whether or not they offer a reduction in home owner’s insurance premiums, if you have your home inspected. Then you will complete a checklist provided by the Victoria Police Department. After the list is completed, you will contact the Community Engagement Unit at 361-485-3808. 

An Officer will schedule a time to do the inspection. After passing the inspection, the Officer will give you a copy of a form provided by the Texas Department of Insurance. You will take your copy to your agent for the reduction.

4. How much does this service cost?

Any improvements needed to pass the inspection will be at the home owner’s expense. The Victoria Police Department does the inspection free.

5. Who does this survey?

The Victoria Police Department has Community Engagement Officers who are certified with the Texas Department of Insurance. Only these Officers can perform the inspection and sign the necessary form for the reduction.

6. What if my insurance doesn't offer the reduction?

If your insurance does not offer the reduction, you can still have the inspection. The inspection will still provide you with recommendations on how to make your home "harder" to burglarize. While the Victoria Police Department cannot guarantee you won’t be burglarized, our recommendation should discourage burglars.

7. How do I obtain a checklist?

To obtain a checklist (PDF), you may come by the Victoria Police Department's Training & Recruiting Office located in the Victoria Mall next to the Food Court or you may download a copy. If you have any other questions or concerns, please email the Community Engagement Unit or by calling 361-485-3808 Monday through Friday 8 am to 5 pm.

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1. What if I have more that needs to be disposed of?

City and County residents can utilize the City’s Landfill to drop off additional items that will not fit in your cart. For additional information on what they accept contact:

Republic Services
18141 FM 1686
Bloomington, TX 77901

Phone: 361-489-3611

Hours

Monday through Friday
7 am to 5 pm

Saturday
7 am to 11 am, last vehicle accepted at 10:30 am

Sunday
Closed

2. I have tree limbs/larger items/a missed collection. What should I do?

If you need tree limb or larger item picked up please complete the Larger Item/Tree Limb Collection form or if you need your trash picked up please fill out the Report a Missed Collection form.

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1. What if I am a county resident?

County residents can recycle too! Learn more about your options by visiting the Victoria County Website.

2. What if I am a commercial business owner and would like to have a recycle container at my business?

There are recycling opportunities available to commercial businesses through Waste Management.

3. What if I have more items that need to be recycled?

You may take large recyclable that will not fit in your cart to the Waste Management Recycle Center. You must have proof of residence in the form of a water bill and identification card with you when you arrive to drop off recyclables at the Waste Management Recycle Center.

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1. What if I have more that needs to be disposed of?

City and County residents can utilize the City’s Compost facility to drop off additional yard waste. For additional information on what they accept contact Garden-Ville.

Compost Facility - Garden Ville
18545 FM 1686
Bloomington, TX

Phone: 361-897-1500

Hours

Monday through Friday
7 am to 5 pm

Saturday
7 am to 1 pm last vehicle accepted at 12:45 pm

Sunday
Closed

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1. How much does VIN Etching cost?

VIN Etching is offered completely free of charge. We are able to offer this service free to the public because the Victoria Police Department obtained a grant from Texas Department of Transportation (Automobile Burglary and Theft Prevention Authority) which funds the VIN Etching program.

2. What do I need to bring?

In order to have your vehicle etched, you will need to show a current valid driver’s license and proof of insurance card. Also the registered owner will need to be present to sign a waiver for the etching.

3. When and where do I go to have my vehicle etched?

Periodically the Victoria Police Department Crime Prevention Officers will hold events around the city/county where the public can have their vehicles etched, or you can call and set up an appointment (available appointment dates and times change without notice).