PHOTO #1: The City of Victoria Convention & Visitors Bureau partnered with the Victoria Regional Airport to add a digital concierge station to the airport’s Jaguar Den reception area.
PHOTO #2: Visitors to the Victoria Regional Airport can use the Convention & Visitors Bureau’s iPad kiosk to look up activities, dining options and hotel accommodations.
PHOTO #3: The Convention & Visitors Bureau’s iPad kiosk includes an invitation to contact City staff for further assistance.
Visitors flying into the Victoria Regional Airport can learn about local activities, dining options, hotel accommodations and more when they use the Convention & Visitors Bureau’s new digital concierge station.
Visitors can use the station’s iPad kiosk to view the Explore Victoria Texas website and YouTube channel and look up flights. The station also includes device chargers as well as brochures with useful information about local destinations and services.
“We talked about it with the airport, and they were excited about being able to provide this service to their clients,” said Convention & Visitors Bureau Director Joel Novosad. “Our goal is to provide a high level of service to visitors and encourage both visitors and residents to use the airport.”
The addition of the station comes at a time when more people are choosing to visit Victoria. Hotel stays in both 2020 and 2021 were higher than they were in 2019, and visits to the Convention & Visitors Bureau office are approaching pre-pandemic levels. The airport served more than 6,000 passengers in 2021, the greatest number of enplanements the airport has had since 2008.
Explore Your Victoria
The Convention & Visitors Bureau partners with dozens of event organizers, businesses, nonprofits and school groups to offer “one of the most, if not the most” comprehensive event calendars in the Crossroads, Novosad said. The calendar is one of many tools on the Explore Victoria website that can be used to plan a vacation or staycation in the Crossroads.
To learn about local events and activities, visit www.explorevictoriatexas.com or follow Explore Victoria Texas on Facebook.