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Posted on: October 17, 2023

Residents can take survey to improve transportation, earn rewards

Improve your community. Earn up to $50. Sign up at or call 1-844-755-8511.

PHOTO: The ETC Institute has been sending out postcards like the one shown here to invite residents to take the Household Travel Survey, also called the Lone Star Travel Survey, as part of a study conducted by the Texas Department of Transportation.

The Household Travel Survey, also called the Lone Star Travel Survey, is a crucial part of transportation planning in Victoria—and residents can even earn a gift card for taking it.

The City of Victoria and the Texas Department of Transportation are encouraging residents to take the survey by visiting or by calling 1-844-755-8511.

What does the survey include?

Residents who take the survey will need to provide some demographic information about their households, including how many people are in the household and how many vehicles they have.

Next, respondents will be asked to record their travel habits on a particular day, including the locations they visited and the roads they took to get there. This can be done by filling out a written travel log or by downloading the Household Travel Survey app.

Why should residents take the survey?

Agencies that plan street projects, such as the City and TxDOT, rely on objective data to guide their decision-making. By completing the survey, residents will help to provide these agencies with accurate data that will help them determine which types of projects they should pursue.

ETC Institute, the third-party company conducting the survey, is offering Visa prepaid cards up to $50 for taking the survey.

ETC Institute is solely responsible for distributing incentives. Neither the City nor TxDOT is affiliated with the incentive program.

How can residents sign up to take the survey?

Residents can visit or call 1-844-755-8511 to learn more about the survey and to sign up. Survey information is available in English and Spanish.

Stay connected

To learn more about community planning and development in Victoria, visit

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