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Posted on: March 18, 2020

Utility billing, some municipal court services available remotely

Utility Billing Office exterior

Victoria residents who would like to pay their utility bills or municipal court fees without visiting City offices can do so remotely.

“We understand that people may choose to avoid public spaces out of an abundance of caution,” said Cheryl Marthiljohni, human resources director with the City of Victoria. “We want to make sure that residents are aware of this option so that they can pay their bills online if they’re not comfortable coming in.”

Residents can pay water, sewer or garbage bills online by visiting www.victoriatx.gov and clicking “Utility Billing” or by phone at 361-485-3400. To request utility service, residents should click “Water & Sewer Service” under “Services.”

Utility Billing Office Manager Michelle Ozuna encouraged customers who have never paid bills online to give the feature a try.

“It’s eco-friendly, it cuts down on clutter and it saves you from having to wait in line,” she said.

The Utility Billing Office also has a drive-thru window where residents can pay their bills. The office recently added the option to pay by credit or debit card at the drive-thru window. 

The City of Victoria Municipal Court offers online payment for citations. Residents can pay citations by visiting www.covcourt.com, and some citations may be eligible for payment over the phone by calling 361-485-3050. Also, the Municipal Court will host virtual court appearances on Mondays and Thursdays at 1 p.m. starting March 23. For more information, visit https://www.victoriatx.gov/255/E-Court-Appearance.

Municipal Court Administrator Tiffany Totah said the court will offer more of its services online, and necessary court documentation may be eligible for electronic delivery. For more information regarding citation options, residents are encouraged to visit the Municipal Court on the City of Victoria’s website or call the office to speak with court staff.

As the City continues to monitor COVID-19, residents are encouraged to take precautions in order to protect themselves and others, and help reduce its spread. City officials have been meeting actively with the Victoria County Public Health Department and other local officials to determine best practices to protect City employees and members of the public from exposure to this virus. For more information about how the City and County are addressing COVID-19, visit www.victoriatxoem.org. 


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