Due to concerns over COVID-19, we are temporarily changing our normal business process by allowing new customers to set-up utility accounts online; by clicking on the New Account Activation link below. We encourage our customers to please pay online or to use our Drive-Thru
Effective January 2016, a $3 surcharge will be charged when using a credit card in person at the City of Victoria Utility Billing Office. Currently there is a $3 surcharge for credit card transactions over the phone or online.
Other payment options without a surcharge include:
Drop Boxes at HEB at 6106 N Navarro or at 700 Main Center